• 1997

Company Description

Aria Solutions Inc. provides contact center software applications using the Genesys customer interaction management platform. The company operates as an authorized Genesys software reseller providing solutions and software products that enhance Genesys; and offers planning, analyzing, simulation, deployment, and management services. It also provides various applications that work with PBX technologies or run on SIP, including IVR/speech recognition, routing, inbound, call back, outbound, Email, chat, agent desktop, reporting and analytics, social media, workforce management, and back office task management applications; and Genesys, Aria, and third party software products.